How do I retrieve my forgotten password for my Transcendent DVR/NVR?


Click on Retrieve Password, if you set up a security question type in the answer; if not click on Dynamic Password. Take a photo of what appears on the screen and have an authorized dealer email it to us at One of our technicians will reply with the password to reset it to default (123456).

Contact Us

Complete the form below and the VITEK Sales Team will respond ASAP. We're also available via phone or email, Monday-Friday between 8am ~ 5pm (PST): (888) 848-3570 /