Why does my DVR/NVR only work when I am connected to my wifi with my app?

 In

Most likely you are connecting to your recorder using a local IP address, such as 129.168.x.x or 10.x.x.xThese IP address only work when you are within the facility where the recorder is located. To access the recorder when away from the facility use the external IP address or DDNS name.

Recent Posts
Contact Us

Complete the form below and the VITEK Sales Team will respond ASAP. We're also available via phone or email, Monday-Friday between 8am ~ 5pm (PST): (888) 848-3570 / Sales@vitekcctv.com

Start typing and press Enter to search